TeamRetro Subprocessors
Subprocessors - Learn about the subprocessors that TeamRetro uses to enhance its agile retrospective tool.
TeamRetro third-party subprocessors
TeamRetro uses the third-party entities in the table below to perform limited activities in connection with the provision of its services. Customers whose enterprise agreement or data processing agreement requires it are told before we add a new subprocessor.
Last updated: October 9, 2026.
TeamRetro core product subprocessors
Subprocessors in this section apply to the use of the TeamRetro product.
| Entity | Task | Entity Country | Processing Country | More Info |
|---|---|---|---|---|
| Amazon Web Services 38 Avenue John F. Kennedy, L-1855, Luxembourg | TeamRetro EU Region Hosting services for the core TeamRetro application EU environment (VPC, ALB, WAF, ECR, ECS, RDS, Elasticache, Backup), content storage and distribution (S3, CloudFront), infrastructure security and management (CloudWatch, CloudTrail, GuardDuty, SecurityHub). | Luxembourg | Germany | Privacy Security Status |
| Amazon Web Services 410 Terry Ave N, Seattle, Washington 98019 United States | TeamRetro US Region Hosting services for the core TeamRetro application (VPC, ALB, WAF, ECR, ECS, RDS, Elasticache, Backup), content storage and distribution (S3, CloudFront), infrastructure security and management (CloudWatch, CloudTrail, GuardDuty, SecurityHub). | United States | United States | Privacy Security Status |
| Ably Realtime Ltd. Scale Space, 58 Wood Lane London W12 7RZ United Kingdom | TeamRetro EU Region Real-time data synchronization via Websockets | United Kingdom | Cross-border (Ireland, Germany, United Kingdom, France, Sweden) | Privacy Security Status |
| Ably Realtime, Inc. 2100 Geng Road, Suite 210 Palo Alto, CA 94303 United States | TeamRetro US Region Real-time data synchronization via Websockets | United States | United States | Privacy Security Status |
| Twilio Inc. 101 Spear St 5th floor, San Francisco, CA 94105, United States | Processes and delivers transactional emails (SendGrid) | United States | United States | Privacy Security Status |
| PayPal 2211 N First St, San Jose, CA 95131, United States | Payment processing for online self-subscriptions (Braintree Payments). | United States | United States | Privacy Security Status |
| Rollbar, Inc. 548 Market St #60587, San Francisco, CA 94104, United States | Error logging | United States | United States | Privacy Security Status |
| Better Stack, Inc. Rybna 716/24, 11000 Prague, Czech Republic | TeamRetro EU Region Application logging and uptime monitoring. | Czech Republic | Germany | Privacy Security Status |
| Better Stack, Inc. 9450 SW Gemini Drive PMB 98229 Beaverton, Oregon 97008-7105 | TeamRetro US Region Application logging and uptime monitoring. | United States | United States | Privacy Security Status |
| Datadog, Inc. 620 8th Ave 45th Floor, New York Times Bldg, New York, NY 10018, USA | Application monitoring, telemetry, and metric services. | United States | United States | Privacy Security Status |
TeamRetro AI synthesis subprocessors
Subprocessors in this section are engaged by TeamRetro’s AI synthesis features, such as suggested grouping, retrospective, health check and standup meeting summaries and health check response summaries. These features can be disabled at the account level at any time.
| Entity | Task | Entity Country | Processing Country | More Info |
|---|---|---|---|---|
| Amazon Web Services 38 Avenue John F. Kennedy, L-1855, Luxembourg | TeamRetro EU Region Optional. AI Assistant (trAI), suggested grouping, retrospective, health check and standup meeting summaries and health check response summaries powered by AWS Bedrock. AWS Bedrock does not log, store, or use your content for any other purposes. | Luxembourg | France, Germany, Ireland | Privacy Security Status |
| Amazon Web Services 410 Terry Ave N, Seattle, Washington 98019 United States | TeamRetro US Region Optional. AI Assistant (trAI), suggested grouping, retrospective, health check and standup meeting summaries and health check response summaries powered by AWS Bedrock. AWS Bedrock does not log, store, or use your content for any other purposes. | United States | United States | Privacy Security Status |
TeamRetro AI content generation subprocessors
Subprocessors in this section are optionally engaged when you make use of TeamRetro’s Generative AI features such as AI-generated retrospective templates, health models and icebreaker questions. These features can be disabled at the account level at any time. Only the details you enter for the generation, such as the theme, team type and language, are sent. We treat them as customer data.
| Entity | Task | Entity Country | Processing Country | More Info |
|---|---|---|---|---|
| OpenAI LLC Pioneer building 3180 18th St, San Francisco, CA 94110, USA | Optional. OpenAI generative AI is used for AI content generation (retrospective templates, health models, icebreaker questions). OpenAI’s moderation model also checks the themes and image descriptions you type before anything is generated. | United States | United States | Privacy Security Status |
TeamRetro AI image generation subprocessors
Subprocessors in this section are optionally engaged when you make use of TeamRetro’s AI image generation features, such as cover and topic images. These features can be disabled at the account level at any time. Only the image description you enter is sent. We treat it as customer data.
| Entity | Task | Entity Country | Processing Country | More Info |
|---|---|---|---|---|
| fal – Features & Labels, Inc. 2261 Market St., Suite 10467, San Francisco, CA 94114 | Optional. fal.ai generative AI is used for AI image generation | United States | United States | Privacy Security Status |
| OpenAI LLC Pioneer building 3180 18th St, San Francisco, CA 94110, USA | Optional. OpenAI’s moderation model checks each image description before it is sent to fal.ai | United States | United States | Privacy Security Status |
GroupMap Technology Pty Ltd business operations subprocessors
Subprocessors included in this section apply when you engage with GroupMap Technology Pty Ltd as an organization and purchase or use any of our offerings.
| Entity | Task | Entity Country | Processing Country | More Info |
|---|---|---|---|---|
| Google LLC 1600 Amphitheater Parkway, Mountain View, California, 94043, USA | Google Workspace processes email messages. Customer content may be processed by Google Workspace but only if customer chooses to provide customer content in email interactions with GroupMap staff. | United States | United States | Privacy Security Status |
| Salesforce, Inc. (Slack) 415 Mission Street, San Francisco, California, USA | Internal team communication tool, which may include customer support or technical incident response information. | United States | United States | Privacy Security Status |
| Xero 19–23 Taranaki Street Te Aro, Wellington 6011 New Zealand | Enterprise invoicing and financial accounting. | New Zealand | United States | Privacy Security Status |
| PayPal 2211 N First St, San Jose, CA 95131, United States | Enterprise invoice payment processing | United States | United States | Privacy Security Status |
| Skcript Technologies Pvt. Ltd (FeatureOS) L3, VR Mall, The Hive, Madras House, near Madras House, Anna Nagar, Chennai, Tamil Nadu 600040, India | Feature suggestions | India | United States | Privacy Security Status |
| HelpScout Boston, Massachusetts, United States | Sales & support ticketing system, including HelpScout’s AI Answers in our support chat | United States | United States | Privacy Security Status |
| Linear Orbit, Inc (Linear) 440 Barranca Ave #4242, Covina, CA 91723, United States | Feature backlog, task and client management | United States | United States | Privacy Security Status |
| GitHub, Inc. 88 Colin P Kelly Jr St, San Francisco, CA 94107, United States | Source code management and CI/CD | United States | United States | Privacy Security Status |